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 Contact Other Organisations: Summaries, Details and LinksVisitors may find the following organisations useful. If there are other sites you think we should provide links to, please let us know. Click here to submit via the feedback form . Disclaimer
Useful SitesThe Health Services Commissioner is an independent commissioner June 15, 2009 health care consumers about health services, including mental health services. The Office of the Health Services Commissioner is located at Level 30, Marland House, 570 Bourke Street, Melbourne Victoria 3000. Telephone (03) 8601 5200. Toll free 1800 136 066 Facsimile (03) 8601 5219.
Mental Health Branch - Victorian Department of Human Services. The role of the Mental Health Branch is to purchase specialist mental health services for children, adults and older people who have or are at risk of having a serious mental illness. The Mental Health Branch is located at 50 Lonsdale Street, Melbourne Victoria 3000. Telephone (03) 9096 8592 . How to access Mental Health Services in your area.
Mental Health Foundation (Victoria). The aim of the Mental Health Foundation is to promote mental health, prevent mental illness and destigmatise mental illness. The Foundation is located at 270 Church Street, Richmond Victoria. Telephone (03) 9427 0406. Facsimile (03) 9427 1294. Mental Health Research Institute of Victoria. The Mental Health Research Institute's mission is to further knowledge in mental health, behaviour and neuroscience. Researchers work to investigate the nature, origins and causes of psychiatric diseases and apply the knowledge they gain to improve diagnosis, treatment and, ultimately, prevent mental illnesses such as Alzheimer's disease and schizophrenia. The Institute is located at 155 Oak Street, Parkville Victoria 3052. Telephone (03) 9388 1633 Facsimile (03) 9387 5061.
Translated Mental Health Information Directory now available on the website of the Victorian Transcultural Psychiatry Unit. This resource provides links to translated mental health information electronically available on Australian internet websites, listed alphabetically by mental health topic.
The Carers Network in conjunction with The Victorian Transcultural Psychiatry Unit has launched carer tips, available in seven languages. These tips have been developed in response to carers seeking information.
Victorian Civil and Administrative Tribunal (VCAT). VCAT (General List) hears appeals from the Mental Health Review Board and has the power to confirm or overturn a decision of the Board. VCAT is located at 55 King Street, Melbourne Victoria 3000. Telephone (03) 9628 9755. Facsimile (03) 9628 9788.
Victoria Legal Aid provides free legal advice about a range of issues, and may be able to assist with legal representation at Mental Health Review Board hearings. Victoria Legal Aid is located at 350 Queen Street, Melbourne Victoria 3000. Telephone (03) 9269 0416. Toll free for Victoria country callers 1800 134 139. Facsimile (03) 9269 0204.
Victorian Ombudsman. The principal function of the Victorian Ombudsman is to investigate complaints concerning administrative actions taken by any government department, public statutory body or by officers or employees of any municipality. The Office of the Victorian Ombudsman is located at Level 22, 459 Collins Street, Melbourne Victoria 3000. Telephone (03) 9613 6222. Toll Free 1800 806 314. Facsimile (03) 9614 0246. Further Information and Contacts
English (03)
9679 9838 The telephone lines are open 24 hours, 7 days a week. Also published
on the Department of Human Services Mental
Health Website
50 Lonsdale Street Community Visitors are people who visit mental health services at least once a month to inquire into the adequacy of services and facilities for the treatment and care of patients, investigate complaints and report on their inquiries and investigations. You can contact them at: Level 5, 436 Lonsdale Street
Beyondblue is an independent, not-for-profit organisation working to increase awareness and understanding of depression, anxiety and related disorders throughout Australia. Federation of Community Legal Centres can provide the telephone number of your nearest Community Legal Centre. You can contact the Federation at: Level 1,
212 King Street The Mental Health Legal Centre provides a free and confidential legal service to anyone who has experienced mental illness or had contact with mental health services. The Centre can arrange representation at Mental Health Review Board hearings. You can contact the Centre at: 9th Floor, 10 -16 Queen Street, Toll Free
for Victorian country callers 1800 555 887 The Public Advocate assists, advises and advocates for people with serious complaints about mental health and disability services and treatment. You can contact the Office of the Public Advocate at: Level 5,
436 Lonsdale Street Mental Illness Fellowship ( Victoria ) Ltd works with people with mental illness, their families and friends to improve their well being through community education, advocacy, branches and networks, and service delivery. You can contact the Mental Illness Fellowship at: PO Box 359 Richmond Fellowship of Victoria is Victoria's leading provider of innovative, responsive and accessible services to people who experience psychiatric disability, where their mental illness is having a serious impact on their life and health. Victorian Legislation and Parliamentary Documents website allows users to search for Acts including the Charter of Human Rights and Responsibilities Act 2006.
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